Your Privacy Matters to Us: This Privacy Policy applies to all users of the Spin 7 platform at spin7.best. By using our platform, you acknowledge that you have read and understood how Spin 7 handles your personal data. If you have questions, contact us anytime at support@spin7.best.
1 About This Privacy Policy
This Privacy Policy describes how Spin 7 ("we," "us," or "our") collects, processes, stores, and protects personal information provided by players and visitors who use the Spin 7 platform at spin7.best. It also outlines your rights under Philippine data privacy law and explains how you can exercise those rights.
Spin 7 is committed to protecting the privacy of every Filipino player who trusts us with their information. We take our obligations seriously under Republic Act 10173 — the Data Privacy Act of 2012 — and we operate in full compliance with all applicable National Privacy Commission (NPC) guidelines and regulations.
This policy applies to all personal data collected through the Spin 7 website, mobile platform, customer support channels, promotional activities, and any other service provided by Spin 7. It should be read together with our Terms and Conditions and our Responsible Gaming Policy.
2 What Data We Collect
Spin 7 collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use our services, and occasionally from trusted third-party sources for verification purposes. Below is a breakdown of the categories of data we collect.
2.1 Information You Provide Directly
- Full legal name as it appears on your government-issued ID
- Date of birth (to confirm you are at least 21 years of age)
- Email address and mobile number registered in the Philippines
- Residential address in the Philippines
- Username and account password (stored in encrypted form)
- Preferred payment method and related details (e.g., GCash number, Maya account, bank account for GrabPay or BDO/BPI/UnionBank transfers)
- Identity verification documents (such as Philippine national ID, passport, driver's license, or SSS/GSIS card)
- Communications sent to our support team via email or live chat
2.2 Data Collected Automatically
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Session duration, pages visited, and features used on the platform
- Game activity including bets placed, games played, win/loss history, and session logs
- Deposit and withdrawal transaction records
- Login timestamps and authentication events
| Data Category |
Examples |
Purpose |
| Identity Data |
Name, date of birth, government ID |
KYC verification, age confirmation |
| Contact Data |
Email, mobile number, address |
Account communication, support |
| Financial Data |
GCash number, bank account details |
Processing deposits & withdrawals |
| Technical Data |
IP address, device, browser |
Security, fraud prevention |
| Usage Data |
Game history, session logs |
Platform improvement, responsible gaming |
| Marketing Data |
Bonus claims, promo responses |
Personalized offers (with consent) |
3 How We Use Your Data
Spin 7 uses your personal data only for the purposes outlined in this Privacy Policy. We do not process your data in ways that are incompatible with these stated purposes. The main reasons we use your data include:
- Account Management: To create, maintain, and secure your Spin 7 account, and to verify your identity as required by law.
- Payment Processing: To process your deposits and withdrawals via GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, and Visa/Mastercard.
- Game Delivery: To operate and deliver the gaming services you access on the platform, including JILI slots, card games, live sabong, Color Game, and sports betting.
- Regulatory Compliance: To fulfill our obligations under Philippine gaming law, anti-money laundering regulations, and data privacy requirements.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
- Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 Filipino support team.
- Responsible Gaming: To monitor gameplay patterns and enforce responsible gaming measures to protect player wellbeing.
- Marketing Communications: To send you relevant promotions, bonuses, and updates — but only if you have given your consent. You can opt out at any time.
- Platform Improvement: To analyze usage patterns and improve the features, performance, and design of the Spin 7 platform.
You can opt out of marketing communications at any time by contacting us at support@spin7.best or using the unsubscribe link in any promotional email we send you. Opting out of marketing will not affect your ability to use the platform.
4 Legal Basis for Processing
Spin 7 processes your personal data on one or more of the following legal grounds as recognized under the Data Privacy Act of 2012 and its implementing rules:
- Contractual Necessity: Processing is required to fulfill our contractual obligations to you as a registered Spin 7 player — including operating your account, processing transactions, and delivering gaming services.
- Legal Obligation: Processing is necessary to comply with applicable Philippine laws, including anti-money laundering (AML) requirements, know-your-customer (KYC) rules, and gaming regulations.
- Legitimate Interests: Processing is necessary for Spin 7's legitimate business interests — such as fraud prevention, security monitoring, and platform analytics — where those interests are not overridden by your privacy rights.
- Consent: For specific activities such as direct marketing or non-essential cookies, we rely on your explicit, freely given consent. You may withdraw consent at any time without affecting prior processing.
5 Sharing Your Data
Spin 7 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We only share your data in the following limited, controlled circumstances:
- Payment Processors: We share the minimum necessary financial data with Philippine-licensed payment partners (GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa/Mastercard) to process your transactions securely.
- Game Providers: Game suppliers such as JILI may receive anonymized or pseudonymized session data necessary to operate their games on our platform. They do not receive your full personal profile.
- Identity Verification Services: Trusted KYC/identity verification providers may process your ID documents to confirm your identity as required by Philippine gaming regulations.
- Regulatory Authorities: We may disclose your data to the relevant Philippine gaming authority, the National Privacy Commission, law enforcement agencies, or courts when required by law or valid legal order.
- Technology Service Providers: Carefully vetted service providers who help us operate the platform (e.g., cloud hosting, analytics, cybersecurity) are bound by strict data processing agreements and may only use your data as directed by Spin 7.
All third parties that process personal data on behalf of Spin 7 are contractually required to handle your information with the same level of security and confidentiality that we apply. We do not permit third parties to use your data for their own marketing purposes.
6 Cookies & Tracking Technologies
Spin 7 uses cookies and similar tracking technologies to improve your experience on the platform, analyze how users interact with our services, and deliver relevant content. Here's what you need to know:
- Strictly Necessary Cookies: These are essential for the platform to function — they manage your session, keep you logged in, and ensure security. These cannot be disabled.
- Performance Cookies: These help us understand how players navigate Spin 7, which pages load fastest, and where improvements are needed. All data is aggregated and anonymous.
- Functional Cookies: These remember your preferences (like your preferred language or display settings) to personalize your experience.
- Marketing Cookies: With your consent, these help us show you relevant promotions and measure the effectiveness of our campaigns. You may opt out at any time.
Most web browsers allow you to control cookie settings through their preferences menu. Note that disabling certain cookies may affect the functionality of the Spin 7 platform. For full details, refer to your browser's help documentation.
7 How Long We Keep Your Data
Spin 7 retains your personal data for as long as is necessary to fulfill the purposes described in this Privacy Policy, and to comply with legal, regulatory, and business requirements. Our general retention guidelines are as follows:
- Active Account Data: Retained for the full duration of your account's active status on the Spin 7 platform.
- Transaction Records: Financial and transaction records are retained for a minimum of five (5) years following the date of the transaction, as required by Philippine anti-money laundering regulations.
- KYC Documentation: Identity verification documents are retained for at least five (5) years after account closure, as required by applicable gaming laws.
- Support Communications: Customer support records are typically retained for two (2) years after the case is resolved.
- Closed Accounts: Following voluntary account closure and after all regulatory retention periods have expired, your data will be securely deleted or anonymized.
We may retain data for longer periods if required by law, if there is an ongoing investigation or dispute, or if retention is necessary to protect Spin 7's legitimate legal interests.
8 Data Security Measures
Keeping your personal and financial data secure is one of Spin 7's highest priorities. We implement a comprehensive set of technical, organizational, and procedural safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
- 256-bit SSL/TLS encryption on all data transmissions between your device and Spin 7's servers.
- Encrypted storage of sensitive data, including hashed and salted password storage.
- Role-based access controls ensuring only authorized personnel can access specific categories of player data.
- Regular security audits, penetration testing, and vulnerability assessments of the Spin 7 platform.
- Real-time fraud detection and account monitoring systems that flag suspicious activity automatically.
- Data breach response procedures in place — in the event of a data breach, Spin 7 will notify affected players and the National Privacy Commission within the legally required timeframe.
While we take every reasonable precaution, no internet-based platform can guarantee absolute security. You also play a role in protecting your account — use a strong, unique password, enable available two-factor authentication, and never share your login credentials with anyone.
9 Your Privacy Rights
Under the Philippine Data Privacy Act of 2012 and Spin 7's own commitments, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@spin7.best with your request and relevant account details.
